Welcome to Big Pup Energy! By using our website or placing an order with us, you agree to the following terms.
1. Our Store
Big Pup Energy provides custom dog gifts, apparel, pet portraits, and related products. We reserve the right to update products, prices, availability, and website content at any time.
2. Orders
Please review your order carefully before placing it. Once an order is submitted, we may not be able to make changes or cancel it.
We reserve the right to refuse or cancel an order when necessary. If we cancel an order after payment has been made, you will receive a refund.
3. Products & Custom Orders
We do our best to display our products accurately. However, colors and appearance may vary slightly depending on your screen or device.
For personalized or custom products, please make sure all information you provide is correct before submitting your order.
4. Payments & Prices
All prices are displayed on our website and may change without notice. You agree to provide accurate billing and payment information when placing an order.
Any applicable taxes, shipping costs, or other charges will be shown during checkout.
5. Shipping
We work hard to get your order to you as quickly as possible. Delivery times are estimates and may be affected by shipping carriers, customs, weather, or other circumstances outside our control.
Please see our Shipping Policy for more information.
6. Returns & Refunds
Returns, exchanges, and refunds are handled according to our Refund Policy.
Please review the policy before placing your order.
7. Website Use
You agree to use our website only for lawful purposes. You may not misuse our website, attempt to interfere with its operation, copy our content without permission, or use automated methods to access or collect information from the site.
8. Our Content
All logos, images, designs, text, product photos, graphics, and other content on Big Pup Energy are owned by or licensed to us and may not be copied, reproduced, or used without our written permission.
9. Third-Party Services
Our website may use third-party services or links. We are not responsible for the content, policies, or services provided by third parties.
10. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect and use your information.
11. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
